Privacy Policy

Introduction

Joanna Rushton is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how your Personal Information is managed.

Joanna Rushton have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at: www.oaic.gov.au.

What is Personal Information and why is it collected?
Personal Information is information or an opinion that identifies an individual.

Examples of Personal Information collected include:
First name
Last name
Postal address
Email addresses
Phone numbers

This Personal Information is obtained in many ways including:

  • Correspondence by telephone
  • By email
  • Website: www.joannarushton.com (including web forms)
  • From cookies and from third parties. Joanna Rushton does not guarantee website links or policy of authorised third parties.

Joanna Rushton collects your Personal Information for the primary purpose of providing our customers and members with goods and services, including face-to-face experiences, membership services, newsletters etc.

When your Personal Information is collected, where appropriate and where possible, it is explained to you why information is being collected and how it is to be used.

A secure server protects all information that is received from customers and members. The secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access.

Joanna Rushton does not sell personal information to anyone and only shares it with third parties who are facilitating the delivery of services or experiences by your consent.

About the Personal Information you give:
Membership
When you become a subscriber of joannarushton.com, information about you is collected including: your name, your address (including your country location) and your email address.

Your personal information processed for subscription administration, to deliver subscription benefits to you, and to inform you of related events, content, and other benefits or opportunities associated with your subscription.

Live Events

Joanna hosts live events throughout the year. These may include cooking classes, retreats, educational programs and live webinars (collectively “events”). If you register for one of our events, we will collect your name and contact information, which we will store in our database and use to provide you with information and services associated with the event.

Joanna Rushton will keep a record of your participation in any given event as an attendee. This information may be used to tell you about other events and services that are being provided by Joanna Rushton.

Joanna Rushton may use third parties to provide services for educational experiences or residential and Non-residential Retreats. Your personal information will be stored in our database and may also be shared with our third party service providers in order to book and provide services offered in our educational and retreat packages.

Joanna Rushton will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control.

Joanna Rushton will not knowingly share any of your Personal Data with any third party, other than our service providers who assist us in providing the information and/or services Joanna Rushton is providing to you. To the extent that Joanna Rushton shares your personal information with a service provider, Joanna Rushton would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy.

Your Correspondence with Joanna Rushton
If you correspond with Joanna Rushton is via email, the postal service, or any other form of communication, we may retain such correspondence and the information contained therein and use it to respond to your enquiry; to notify you of events, or other services; or to keep a record of your complaint, accommodation request and the like. As always, if you wish to have Joanna Rushton delete your personal information or otherwise refrain from communicating with you, please contact us at jorushton@me.com

You may unsubscribe from our mailing/marketing list at any time by utilising the “unsubscribe” link provided in our marketing emails, or by contacting us in writing via email at: jorushton@me.com By clicking on the “unsubscribe” link, you will be presented with the options to:

  • Unsubscribe and stop permission for Joanna Rushton to send you marketing emails.

Payment Card Information
You may choose to purchase goods or services from Joanna Rushton using a payment card. Typically, payment card information is provided directly by users, via Joanna Rushton’s website, into the PCI/DSS-compliant payment processing services to which Joanna Rushton subscribes, and Joanna does not, herself, process or store the card information. Occasionally, customers ask Joanna to, on their behalf, enter payment information into the PCI/DSS-compliant payment processing services to which Joanna Rushton.com subscribes. Joanna Rushton strongly encourages you not to submit this information by email. When Joanna receives payment card information from customers by email, phone or postal mail, it is entered as instructed and then deleted or destroyed. Joanna Rushton does not store payment card information on her servers.

Use of Joanna Rushton’s website
Like most websites, joannarushton.com website collects certain information automatically. This information may include internet protocol (IP) addresses; the region or general location where your computer or device is accessing the internet; browser type; operating system and other usage information about the use of joannarushton.com website, including a history of pages that you view. Joanna Rushton uses this information to assist in the design of her website to better suit her users’ needs. Joanna Rushton may also use your IP address to help diagnose problems with the server and to administer her website analyse trends, track visitor movements, and gather a broad demographic of information to assist her to identify her visitors preferences.

Joannarushton.com website also uses cookies. It does not track users when they cross to third party websites, does not provide targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals.

Joanna Rushton believes in being clear and open about how she collects and uses data related to you. In the spirit of transparency, this policy provides detailed information about how and when cookies are used on the website.

Cookies on Joanna Rushton’s website
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how it’s used and why sometimes cookies are stored. It will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org or www.aboutcookies.org.

How Cookies are used
The website uses cookies to ensure that you get the best experience whilst using our website. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features that they add to this site. It is recommended that you leave all cookies on, if you are not sure whether you need them or not, this is in case they are used to provide a service on the website that you wish to use.

Disabling Cookies
You can disable the use of cookies by adjusting the settings on your browser. (See your browser’s Help function for how to do this. Below is a list of cookie links for common browsers). Disabling cookies will usually result in also disabling certain functionality and features of this website. Therefore it is recommended that you do not disable cookies.
Browser manufacturers provide help pages relating to cookie management in their products. Please click on your preferred browser link below for more information.
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Opera
Opera Mobile

The Cookies that Joanna Rushotn.com website uses

Subscription and Shop Account related cookies
If you create an account with us, either by registering for one of our membership services, or by purchasing a service, then cookies will be used for the management of the signup process and general administration of your account. These cookies will usually be deleted when you log out, however in some cases they may remain stored on your device to remember your site preferences when logged out.

Forms related cookies
When you submit data through filling out a form, such as those found on: contact pages; comment forms; or any of the forms on the website, cookies may be set to remember your contact details for future correspondence.

Third Party Cookies
In some special cases cookies are provided by trusted third parties. The following section details which third party cookies you might encounter through this website:
This website uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping to understand how you use this website and ways that can improve your experience. These cookies may track things such as how long you spend on the website and the web pages that you visit so that Joanna Rushton can continue to produce engaging content. Please see Google Analytics cookies for details.

From time to time we test new features and make subtle changes to the way that the website is delivered. When testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the website, whilst also ensuring that Joanna Rushton understands which optimisations her users appreciate the most.
Joanna Rushton may use social media buttons and/or plugins on this website that allow you to connect with a social network in various ways. For these to work the following social media websites including: Facebook, may set cookies through our website which may be used to enhance your profile on their website, or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information
As was previously mentioned, if there is something that you are not sure whether you need or not, it is usually safer to leave cookies enabled in case it does interact with one of the features you use on her website.

Disclosure of your Information
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Joanna Rushton may use your Personal Data to protect the rights, property or safety of joannarushton.com, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. Joanna Rushton would only disclose your information in good faith and where required by any of the above circumstances.

Third Parties
Joanna Rushton does not and will not sell or deal in personal or customer information. Joanna Rushton will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of joannarushton.com, our customers or third parties or if required by law.

Joanna Rushton may however use in a general sense, without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, Joanna Rushton may use the information that you provide to improve our website and services, but not for any other use.

Security
Joanna Rushton strives to ensure the security, integrity and privacy of all personal information submitted to her website, and periodically updates her security measures in light of current technologies. Joanna Rushton restricts access to your personal data to only those employees who need to know that information to provide services to you. Her employees are trained to be aware of the importance of confidentiality and maintaining the privacy and security of your information.

Links
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Joanna Rushton is not responsible for the privacy practices of such other websites. Joanna Rushton encourages her users to be aware, when they leave her website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by Joannarushton.com website.

Change in Privacy Policy
As Joanna Rushton plans to ensure her privacy policy remains current; this policy is subject to change. Joanna Rushton may modify this policy at any time, in her sole discretion and all modifications will be effective immediately upon her posting of the modifications on this website. Please return periodically to review her privacy policy.

Data Subject Rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. More detailed information and a clear explanation of them is available on the website of the United Kingdom’s Information Commissioner’s Office.

This Privacy Policy is intended to provide you with information about what personal data is collected about you by JoannaRushton.com and how it is used. If you have any questions, please contact us at: jorushton@me.com

If you wish to confirm that Joanna Rushton is processing your personal data, or to have access to the personal data that Joanna Rushton may have about you, please contact Joanna Rushton at: jorushton@me.com

You may request information about: the purpose of the processing; the categories of the personal data concerned; who else outside of Joanna Rushton might have received data from joannarushton.com; and how long will the data be stored. You have the right to correct (rectify) the record of your personal data held by Joanna Rushton if it is inaccurate. You may request that Joanna Rushton erase the data or cease processing it, subject to certain exceptions.  You may request that Joanna Rushton cease using your data for direct marketing purposes. In many countries, you have the right to lodge a complaint with the appropriate data protection authority if you have any concerns about how Joanna Rushton processes your personal data. When technically feasible, Joanna Rushton will, at your request, provide your personal data to you or transmit it directly to another controller.

Reasonable access to your personal data will be provided to Joanna Rushton subscribers, event attendees and others upon request made to Joanna Rushton at: jorushton@me.com. If reasonable access cannot be provided within a reasonable time frame, Joanna Rushton will provide you with a date when the information will be provided. If for some reason access is denied, Joanna Rushton will provide an explanation as to why access has been denied.

Questions about your Privacy
If you have any questions or comments, or if you want to update, delete, or change any Personal Information that Joanna Rushton holds, or you have a concern about the way in which Joanna Rushton have handled any privacy matter, please use the contact form on her website to send her a message, or you may also contact her by postal mail or email at:

Joanna Rushton
186 The Commenarra Parkway, Wahroonga
Australia

Email: jorushton@me.com

Phone: +61 412 271 224